BUI Managed Azure Virtual Desktop

Access exceptional management and support

BUI, the Microsoft arm of the First Technology Group, provides monitoring, incident management, change and patch management of your Azure Virtual Desktop environment, supported by our Cloud Center of Excellence (CCoE) and First Technology Service Desk, to ensure exceptional end-user experiences.

BUI Azure Virtual Desktop Managed Services focus on providing exceptional management and support of your virtual desktop environment in Azure. We monitor performance, security, cost and compliance, with regular feedback sessions and best practice recommendations.

What is Azure Virtual Desktop?

Windows Virtual Desktop is deployed on Azure as a primary interface for managing the Azure Virtual Desktop (AVD) Environment. End-users will connect using any supported web browser – with easy and secure access to their virtualised desktops and applications – all the time, from any device.

First Technology proactively monitors performance, security, cost and compliance of your AVD environment.

BUI is an Azure Expert MSP and has been awarded the Windows Virtual Desktop Advanced Specialisation. We are well positioned and skilled to provide you with premium AVD and Azure managed services.

Our A2Z Managed AVD Services include:
First Technology cloud management platform portal
Self-service cost management
Self-service provisioning
Azure performance & alert management**
Continuous metering & monitoring
Regular service feedback & reporting
8 x 5 incident management
First Technology service desk
Unlimited escalation to Microsoft support
10 hours per month included for management and support

Please note: this offer excludes Microsoft Azure costs and specific taxes
**Advanced Azure monitoring might result in additional Azure charges for log analytics

Contact us
Plan
Description
AVD Managed Services

Our Azure Managed Services team will monitor, patch, manage, orchestrate and alert on Azure Virtual Desktop (AVD) services in Azure while keeping Azure costs reduced and performance optimal.

This plan runs on an Azure Resource and Access package, granting a BUI delegate access to your AVD subscription via Azure Lighthouse.

Terms:

This is a 12-month service agreement @$1 500.00 USD/month.
BUI will engage with commercial agreements once delegate access established.
BUI assumes a working Azure Virtual Desktop environment and any remediation requirements falls outside the scope of this managed service agreement.
The offer excludes Azure consumption costs and country specific taxes.
Advanced Azure monitoring might result in additional Azure charges for log analytics.

Note: the offer excludes Azure consumption costs and all prices are indicative and excludes country specific taxes.